Returns & Exchanges

Returns

We offer store credit on unworn, unwashed merchandise with tags still attached. Items must be free of wear, marks, or odors. Return request must be initiated within 14 days of receiving items. Buyer is responsible for all return shipping charges. Please fill out the form below to start a return, and we will be in contact with you! Put your order number and what item(s) you will be returning in the “comment” section.

If returned items do not meet the above criteria, we will be unable to accept the return. Once received, the return will be processed within 2-3 business days, and store credit will be issued via email.

Defective Item

In the rare event that you receive a damaged or defective item, please email us at contact@crosswalksboutique.com within 5 days of receiving the item, for refund or exchange. Defects must be from new condition, unworn and unwashed.